Delivering Translink’s Modern Data Platform


Translink – Northern Ireland’s public transport provider – responsible for over 81 million bus and rail passenger journeys each year

The Challenge

The transportation industry has experienced transformative change within the area of data in recent times, with the introduction of on-board sensors, data collection points, vehicle location, ticketing, fare collection and scheduling management systems.

Translink, with its vision 'To be your first choice for travel in Northern Ireland', wanted to gain maximum value from the huge amounts of data captured from these different sources.

Neueda was engaged to find a way of quickly transforming raw data into information that would be useful to Translink staff and customers.

The Solution

Neueda’s Data team worked quickly and collaboratively with Translink to deliver a solution to help Translink achieve their business goals, developing a centralised data repository using Microsoft’s technology stack.

The solution, completed within 10 weeks, gave Translink a single source of truth in the form of a Data Warehouse. This allows reporting to be removed from Translink’s line of business systems; a future proof, robust and scalable on-premise Business Intelligence solution; personal, team and organisations level reports, KPIs and dashboards. The solution is also Cloud ready and can be readily migrated to Microsoft’s Azure platform.

The Neueda team implemented a robust ETL (extracts, transforms and loads data) using SQL server integration services. The ETL connects with a multitude of data sources across the different technologies that exist in Translink’s data landscape. Configuration of Microsoft’s Power BI tool allowed connecting to over 70 data sources, to help simplify data prep and drive ad hoc analysis.

“Engaging with a highly-skilled and collaborative Neueda team and leveraging their expertise in the Data and Analytics space, we were able to implement – within 10 weeks – a fully functional Microsoft analytics solution that covered multiple areas of our business. This is a significant first step towards our ambition to become a modern data driven transport organisation."

Paul McGrattan

Information & Technology Manager at Translink

The Benefits

Translink’s data is now accessible, meaningful and usable across its different data systems and all data is of much improved quality.

Translink now has access to reports that are consumed on the web and mobile devices. Staff can create personalised dashboards with a unique 360-degree view of their organisation, helping inspire better informed decision making.

Translink can now operate more efficiently – with Neueda’s solution providing a 95% reduction in data report preparation time.


We would welcome the opportunity to meet with you to discuss and explore how we can rapidly bring similar benefits to your organisation.

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