Neueda delivers content management solution to underpin the new MyNI service

The team won Digital Team of the Year 2018 at Digital Leaders Awards. The Awards recognise achievements in the digital industry, celebrating both teams and individuals that are at the forefront of digital transformation.

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Customer Challenge

To meet citizens’ expectations, DSS sought to create a solution to provide citizens a seamless, transparent, personalised and two-way experience with government. Recognising that government websites are one-way and transactional, DSS wanted an effective way to communicate with today's digital citizens. DSS engaged with Neueda to build a digital solution that would effectively communicate, promote and amplify uptake of government services and information.

Neueda Approach

The Neueda team deployed, configured, customised and supports the content management solution that underpins the new MyNI website for Northern Ireland government. Neueda works in collaboration with the DSS team and other vendors using an agile scrum-based approach to deliver MyNI. Neueda’s technology platform enables ongoing collaboration between the public and private sector to create and share content that will benefit citizens living in Northern Ireland.

Outcomes and Benefits

Delivers a better citizen service

MyNI ensures that citizens get correct and timely information about the environment, business, agriculture, health and other matters that are important to them.

Secure & Scalable

The CMS is a scalable and secure platform upon which DSS and wider government departments can build their web service ecosystem.

Increased Digital Engagement

MyNI effectively engages, promotes and amplifies uptake of government services and information.

 

Solution Delivered

Content Management Solution (CMS) 

Neueda delivered an open source technology solution to enable the public and private sector to collaboratively create and share content that benefit citizens living in Northern Ireland.

High Performing Agile Team

In partnership with our customer, we strived to understand and agree what success looks like then we collectively worked towards it.