Large Telecommunications Company - Virtual Network Operator Implementation
Project Title: Implementation of Virtual Network Operator
Value: To allow one of the UK & Ireland’s largest mobile telecommunications providers to retain market growth position and increase wholesale revenue, through allowing new mobile providers to be introduced onto their network at minimal cost.
Objective: Implement a system and business processes that will allow the network operator to offer hosting services to high-value prepaid customers and other mobile providers.
Ability to be connected and operational within a short period of time to sell their own services and tariff offerings.
Solution: Neueda provided the business analysis for the complete project including:
- Collection and collation of business requirements from all functional areas
- Working with the project team, the business units and third party vendors to define the project requirements during the feasibility phase of the project
- Co-ordination and management of subject matter experts (Internal and External) to assist in the definition and translation of functional requirements
- Creation of Use Case diagrams and specifications for use by developers and testers
- Review of System and User Acceptance Test cases to ensure complete test coverage
- Supporting developers, testers and business areas during the project lifecycle
This project involved changes to Web Services, IT systems and Business Processes for the following elements:
- Mediation
- Provisioning
- Roaming
- Reporting and KPIs
- Full Mobile Number Portability Management
- Wholesale Billing
- Management Information Systems
- Customer Care
- Revenue Assurance
- Number Management
- SIM Management