Vodafone - Billing Replacement Project
Project Title: Billing Replacement Project
Value: Retain market growth position, faster time to market, cost reduction for introduction of new products and services and internal process efficiencies.
Objective: To implement new wholesale/retail billing and inventory management solutions and integrate with legacy CRM and reporting applications.
Solution: Neueda provided business analysis and project management for the complete project including:
- Collection and collation of business requirements from all functional areas for Inventory, Network Provisioning, Repairs, Tariff Definition and Security elements of the project.
- Working with the project team, the business units and third party vendors to define the project requirements during the feasibility phase of the project
- Co-ordination and management of subject matter experts (Internal and External) to assist in the definition and translation of functional requirements
- Creation of Use Case diagrams and specifications for use by developers and testers
- Assisting with solution design of new billing and inventory solutions and the changes to the legacy infrastructure.
- Assisting with Data Mapping for migration phase.
- Project management of third party vendors impacted by the introduction of the new solutions.
- Definition of new business processes and work instructions for all business units.